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artworkservicesusa is now aws onesource. Click here to access the old site.

onebot

24/7 AI onebot for every customer query

Your AI conversation layer that instantly answers status, reprint and product questions using live order and invoice data.

onebot: One source for all your customer queries

AI Product Discovery

Real-time order status

Instant reordering

Smart escalation

.

Connected to onesource ecosystem

Supports sample requests

Quick deploy

Always-on support

What onebot enables

  • Deep expertise in promo industry operations
  • Instant and Frictionless support for repeat questions
  • Consistent responses across all customer channels
  • Built-in connectivity to onecatalog, onescene & ewiz commerce

The results you get

  • Faster support & higher conversion
  • Lower support load and fewer repetitive tasks
  • More efficient teams and smoother customer journeys
  • Stronger distributor trust through always-on, accurate answers
  • Escalate with full confidence

How buyers use onebot

Because every customer expects instant answers.

01

Customer Support +
Order Status

Buyers ask:

Where’s my order?

onebot checks ERP
Returns live tracking instantly.

Best for:
Order inquiries, status updates, shipping questions, invoices.

02

Sales Assistant +
Product Discovery

Buyers ask:

I need eco-friendly tote bags under $5.

onebot recommends SKUs, checks stock, and offers color options.
 

Best for:
Product search, spec questions, pricing clarification.

03

Catalog +
Sample Workflow Automation

Buyers ask:

Can you create a catalog for healthcare clients?

→ onebot triggers OneCatalog
→ onecatalog pulls SKUs
→ onescene adds lifestyle images
→ Buyer receives catalog in minutes

Best for:
RFQs, presentations, personalization.

Designed for promo. Powered by aws onesource.

aws onebot is part of the aws onesource ecosystem purpose-built for suppliers and distributors.

onecatalog

onescene

ERP & Workflow Systems

One Relationship. One Source. Zero Friction.

Real Results from
Real Promo Teams

Suppliers and distributors using onebot report:
Faster response times across all customer channels
Reduced support workload
More consistent customer experiences
Increased repeat orders from frictionless reordering
Stronger buyer satisfaction and loyalty

Ready to Transform Customer Service?

aws onebot gives promo businesses always-on intelligence, smoother workflows, and faster customer experiences

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    aws promostack (previously ArtworkServicesUSA) is a leading provider of outsourced artwork, digitizing, and technology solutions for the promotional products industry, supporting suppliers and distributors across the USA with reliable, scalable, and cost-effective services.

     

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